International payments

Established in 1978 with headquarters and multiple branches in The City of London, Thomas Exchange is one of the oldest foreign exchange companies in the UK.

There is no minimum or maximum, but a small nominal transfer charge may be applied for smaller payments.

You can register online, email, or alternatively face to face at any of our central London locations.

You will be asked to provide proof of identity and/or proof of address documentation when you register, but we’ll store your data securely and never share it with anyone.

Proof of Address

This would be a utility bill (electric, gas, landline phone, water, satellite/cable TV, or broadband) or a bank statement. Please note we only accept documents which are within 3 months of age, and they must include your full name and address.

Proof of Identification

We can accept your passport, government issued identity card or photocard driver’s licence. Please make sure that your documents are in date and are valid.

Supporting Documentation

We may also need additional documentation to satisfy our compliance requirements

In line with our FCA authorisation as an Authorised Payment Institution (API), your money is completely safeguarded in separate bank accounts with a tier one bank (Lloyds Bank). In the unlikely event Thomas Exchange becomes insolvent, your money remains fully protected with no limits on the value.

For further information and to review our FCA status please see the FCA register here.

IBAN stands for International Bank Account Number. Your recipient can usually obtain this information from their bank statement or from within their online banking. It consists of up to 34 letters and numbers.

SWIFT stands for The Society for Worldwide Interbank Financial Telecommunication. SWIFT provides a network that allows financial institutions to send payment information in a very fast manner across the world safely and securely.

We will transfer the amount as per your instruction however sometimes an intermediary fee can be deducted from the amount the recipient receives.
Unfortunately we have no control on this. An intermediary bank fee is a charge imposed by a financial institution that acts as an intermediary in the process of facilitating an international money transfer. When money is sent from one country to another, especially when different currencies are involved, the transaction often goes through a series of banks before reaching the final recipient. These intermediary banks play a role in routing the funds and converting currencies if necessary.

Intermediary bank fees are typically deducted from the transferred amount before it reaches the final recipient. The purpose of these fees is to compensate the intermediary bank for its services in processing and facilitating the transfer.

Please contact our team by telephone, email, live chat or face to face at one of our London branches.